Tailwind Associates is a financially stable, long-term, multi-million dollar privately held firm with office locations in Charlotte, NC and Schenectady, NY. We provide IT and engineering services and solutions to our national customer base, which includes but is not limited to NYS Government Agencies & Authorities, NYS Government Agencies, State of Texas-DIR, New York Independent System Operator, General Electric Power Systems, MVP HealthCare, Davis Vision, TrustCo Bank, and Fleet Bank (now Bank of America) to name a few. Our staff of more than 70 professionals is focused on providing comprehensive technology based solutions and services with core capabilities in:

Tailwind Associates is a successful small business enterprise (SBE). We have over 17 years of experience providing IT and engineering solutions and services to Fortune 500 companies as well as large, enterprise-wide public sector clients. Our organization is efficient, accommodating and swift. Our mission, vision and values are:

Our MISSION is to improve the economic well-being and quality of life for all customers, partners, and employees by providing innovative information management solutions and services with a focus on returning value and results through talent, teamwork, and technology.

Our VISION is to be our customer's solutions and services provider of choice; satisfying their needs by exceeding expectations while maximizing value. Our VALUES are the basis for our actions. They are the commitments we make to our customers, employees, and partners. They form the basis of our relationships. They guide our decision making.

We are committed to excellent customer SERVICE, and we focus on their needs. We actively solicit feedback to improve our performance. We strive to be an integral part of our customer's solutions ~ a world-class solutions provider.

We are professionals who are driven to do things right the first time, every time. We strive for personal growth and pursue continuous improvement through organizational and operational EXCELLENCE.

We value personal and organizational INTEGRITY, operating with the highest standards of ethical conduct. Honesty and fairness are fundamental in all we do. We take responsibility for activities and assignments entrusted to our care.

We recognize that good ideas come from many sources, and we foster an environment in which those ideas can easily be discovered and cultivated. We constantly seek INNOVATIVE improvements that add value to our customers. We are a learning organization, committed to improving our business practices.